As part of our ongoing efforts to improve platform security, resilience, and long-term stability, we will be applying Windows security patches to Serraview production servers during the scheduled maintenance window. This activity is part of our ongoing commitment to maintaining a secure and up-to-date production environment.
Maintenance Window • Start: August 1, 2026, 04:30 UTC • Expected end: August 1, 2026, 07:30 UTC • Duration: Up to 3 hours
Customer Impact • All Serraview production instances may experience intermittent service or be temporarily unavailable during the maintenance window. • Users may not be able to access the application or perform actions during the maintenance window. • Services will be restarted in stages throughout the maintenance window to help minimize customer impact.
This maintenance is required to ensure continued compliance, improved reliability, and a more secure operating environment. No data loss is expected as part of this activity. Service will be fully restored upon completion of the maintenance, and this page will be updated should there be any changes to the schedule.
Posted Jul 23, 2026 - 07:39 UTC
This scheduled maintenance affects: Serraview by Eptura (Space Planning, Core Services, Engage, Insights, Public API, SV Live / Locator, Advanced Imports, Floorplan, Reports, SFTP).