All Systems Operational

Eptura Asset Operational
Eptura Engage Operational
APIs Operational
Desk Screens Operational
Device Hub Operational
Exchange Sync Operational
M365 Integration Operational
Mobile App Operational
Outlook Add-In Operational
Room Screens Operational
SCIM Operational
Web Application Operational
Eptura Visitor Operational
Access Control Operational
Admin Dashboard Operational
APIs / Webhook Operational
Check in / LogBook Operational
Emergency Lists Operational
Integrations Operational
Kiosk Operational
Mobile App Operational
Notifications Operational
Printer / Printing Operational
User provisioning Operational
SAML Sign On Operational
Eptura Workplace Operational
Archibus by Eptura Operational
Serraview by Eptura Operational
Space Planning Operational
Core Services Operational
Engage Operational
Insights Operational
Public API Operational
SV Live / Locator Operational
Advanced Imports Operational
Floorplan Operational
Reports Operational
SFTP Operational
Hippo Operational
SpaceIQ Operational
Teem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 28, 2026

No incidents reported today.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026
Eptura Engage Cloud - Scheduled Product Release Notification
Completed - The scheduled maintenance has been completed.
Apr 19, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 00:00 UTC
Scheduled - Scheduled Release Date: April 18, 2026

As part of our regular maintenance and release cycle, we will be deploying an update to Engage on April 18, 2026. This release includes backend improvements and feature updates to ensure continued reliability and performance

You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving.

If you would like to know what is coming in this release, please refer to the 'What's New' page.
https://knowledge.eptura.com/Engage/Whats_New/Eptura_Engage_Cloud
Apr 10, 11:15 UTC
Serraview - Scheduled Product Release Notification
Completed - The scheduled maintenance has been completed.
Apr 19, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 02:00 UTC
Scheduled - Scheduled Release Date: April 18, 2026

As part of our regular maintenance and release cycle, we will be deploying an update to Serraview on April 18, 2026. This release includes backend improvements and feature updates to ensure continued reliability and performance.

You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving.

If you would like to know what is coming in this release, please refer to the 'What's New' page.
https://knowledge.eptura.com/Serraview/What%27s_New/Whats_Next
Apr 9, 16:27 UTC
Apr 18, 2026
Scheduled Maintenance – Serraview EU (SQL Server Migration)
Completed - The scheduled maintenance has been completed.
Apr 18, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 04:30 UTC
Scheduled - As part of our ongoing efforts to improve platform security, resilience, and long term stability, we will be performing scheduled maintenance to migrate the Serraview EU production SQL server to the latest Windows Server operating system.

Maintenance window
Start: 18 April 2026, 04:30 UTC
Expected end: 18 April 2026, 12:30 UTC
Estimated duration: Approximately 8 hours

Impact
• All Serraview EU production instances may experience intermittent service or be temporarily unavailable during the maintenance window.
• Users may not be able to access the application or perform any actions while their instance is under maintenance during this window.

This upgrade is required to ensure continued compliance, improved reliability, and a more secure operating environment. No data loss is expected as part of this activity.

Service will be fully restored once the migration is complete, and this page will be updated if there are any changes to the schedule.

We appreciate your understanding as we work to improve the reliability and performance of our platform.
Apr 10, 08:28 UTC
Apr 17, 2026

No incidents reported.

Apr 16, 2026
Eptura Workplace - Scheduled Product Release Notification
Completed - The scheduled maintenance has been completed.
Apr 16, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 03:00 UTC
Scheduled - Scheduled Release Date: April 16, 2026 UTC 3 AM (April 15th 10 PM CST)

As part of our regular maintenance and release cycle, we will be deploying an update to Eptura Workplace on April 16, 2026, at 3 AM UTC (April 15th, 10 PM CST). This release includes backend improvements and feature updates to ensure continued reliability and performance.

You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving.

If you would like to know what is coming in this release, please refer to the 'What's New' page. https://knowledge.eptura.com/Workplace/App_Updates
Apr 8, 14:52 UTC
Eptura Asset Scheduled Release Notification April 16th 2026
Completed - The scheduled maintenance has been completed.
Apr 16, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 03:30 UTC
Scheduled - As part of our regular maintenance and release cycle, we will be releasing the update to Eptura Asset on April 16th 2026. This release includes backend improvements and feature updates to ensure continued reliability and performance.

You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving.

If you would like to know what is coming in this release, please refer to the 'What's New' page. https://knowledge.eptura.com/Asset/Product_Updates
Apr 9, 14:38 UTC
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

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