All Systems Operational

Eptura Asset Operational
Eptura Engage Operational
APIs Operational
Desk Screens Operational
Device Hub Operational
Exchange Sync Operational
M365 Integration Operational
Mobile App Operational
Outlook Add-In Operational
Room Screens Operational
SCIM Operational
Web Application Operational
Eptura Visitor Operational
Access Control Operational
Admin Dashboard Operational
APIs / Webhook Operational
Check in / LogBook Operational
Emergency Lists Operational
Integrations Operational
Kiosk Operational
Mobile App Operational
Notifications Operational
Printer / Printing Operational
User provisioning Operational
SAML Sign On Operational
Eptura Workplace Operational
Archibus by Eptura Operational
Serraview by Eptura Operational
Space Planning Operational
Core Services Operational
Engage Operational
Insights Operational
Public API Operational
SV Live / Locator Operational
Advanced Imports Operational
Floorplan Operational
Reports Operational
SFTP Operational
Hippo Operational
SpaceIQ Operational
Teem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Serraview - Scheduled Maintenance – KRBTGT Rotation & SVLive Switchover Jun 13, 2026 05:00-10:00 UTC

We will be performing scheduled maintenance on June 13, 2026, as part of ongoing improvements to platform security and system stability.

Maintenance Window
Start: June 13, 2026, 05:00 UTC
End: June 13, 2026, 10:00 UTC
Duration: Up to 5 hours

What’s happening
• Security updates to strengthen system protection
• Infrastructure updates to improve platform stability and reliability

Customer Impact
• Some features (including SVLive and Locator) may be temporarily unavailable during this time
• You may need to sign in again when using certain parts of the system
• Most activity should continue to work normally, with only brief interruptions
• Overall impact is expected to be low

No data loss is expected. All services will return to normal once the maintenance is complete. We will update this page if there are any changes.

Posted on Jun 04, 2026 - 08:39 UTC

Eptura Workplace - Scheduled Product Release Notification Jun 17, 2026 03:00-05:00 UTC

Scheduled Release Date: June 17, 2026, 3 AM UTC (June 17, 2026, 10 PM CST)

As part of our regular maintenance and release cycle, we will be deploying an update to Eptura Workplace on June 17, 2026, at 3 AM UTC (June 17th, 10 PM CST). This release includes backend improvements and feature updates to ensure continued reliability and performance.

You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving.

If you would like to know what is coming in this release, please refer to the 'What's New' page. https://knowledge.eptura.com/Workplace/App_Updateslol

Posted on Jun 10, 2026 - 18:48 UTC

Eptura ASSET Germany West Central Scheduled Release Notification June 18th 2026 Jun 18, 2026 02:30-05:30 UTC

Scheduled Release Date: June 18th 2026

As part of our regular maintenance and release cycle, we will be releasing the update to Eptura Asset on June 18th 2026. This release includes backend improvements and feature updates to ensure continued reliability and performance.

You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving.

If you would like to know what is coming in this release, please refer to the 'What's New' page. https://knowledge.eptura.com/Asset/Product_Updates

Posted on Jun 11, 2026 - 15:08 UTC

Eptura Asset - Scheduled Product Release Notification June 18th 2026 Jun 18, 2026 03:30-04:30 UTC

Scheduled Release Date: June 18th 2026

As part of our regular maintenance and release cycle, we will be releasing the update to Eptura Asset on June 18th 2026. This release includes backend improvements and feature updates to ensure continued reliability and performance.

You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving.

If you would like to know what is coming in this release, please refer to the 'What's New' page. https://knowledge.eptura.com/Asset/Product_Updates

Posted on Jun 11, 2026 - 15:09 UTC
Jun 12, 2026

No incidents reported today.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026
Completed - The scheduled maintenance has been completed.
Jun 6, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 05:00 UTC
Scheduled - We will be performing emergency maintenance on Serraview infrastructure on June 6, 2026, to migrate critical EU region components to a supported operating system as part of ongoing efforts to maintain platform stability, security, and reliability.

Maintenance Window:
Start: June 6, 2026, 05:00 UTC, (12:00 AM CST)
Duration: Up to 1 hour

During this maintenance window, some services (including SVLive and related components) may experience temporary unavailability or brief interruptions. The expected impact is minimal, with any disruption anticipated to be short in duration.

No data loss is expected, and all services will return to normal once the maintenance activity is completed. We will continue to monitor the system closely and provide updates here if there are any changes.

Jun 4, 17:43 UTC
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026
Completed - The scheduled maintenance has been completed.
May 31, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 00:00 UTC
Scheduled - As part of our regular maintenance and release cycle, we will be deploying an update to Engage on May 09, 2026. This release includes backend improvements and feature updates to ensure continued reliability and performance

You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving.

If you would like to know what is coming in this release, please refer to the 'What's New' page:
https://knowledge.eptura.com/Engage/Whats_New/Eptura_Engage_Cloud

May 28, 13:22 UTC
May 30, 2026
May 29, 2026
Completed - The scheduled maintenance has been completed.
May 29, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 09:30 UTC
Scheduled - Scheduled Release Date: May 29, 2026, at 9:30 AM UTC (May 29, 2026, at 4:30 AM CST)

As part of our regular maintenance and release cycle, we will be deploying an update to TEEM on May 29, 2026, at 9:30 AM UTC (4:30 AM CST). This release is primarily focused on bug fixes and targeted enhancements, along with backend improvements, to further strengthen overall stability, reliability, and performance.

You may observe brief, momentary interruptions as systems update. These are expected to be minimal and self-resolving.

To learn more about what’s included in this release, please refer to the “What’s New” page: https://knowledge.eptura.com/Teem/Whats_New

May 26, 14:46 UTC