Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 12, 2025 - 04:30 UTC
Scheduled
What’s Happening? We will be performing scheduled infrastructure upgrades to enhance security and performance across our global environments.
Maintenance Window: 🗓️ Weekend of 12th July 2025 🕙 Start Time: 04:30 AM UTC 🕒 Expected Downtime: Up to 3 hours
Scope of Work: Firewall Upgrade: Production Palo Alto Firewall devices in California (CA) and Frankfurt regions will be upgraded to the latest OS version to implement security enhancements.
SQL VM Enhancement: High-performance disks will be added to SQL Virtual Machines in US and Australia (AU) production environments to improve database performance.
Why This Matters: These upgrades are part of our ongoing commitment to maintaining a secure and high-performing infrastructure. Similar upgrades have already been successfully completed in our AU region. We appreciate your patience and understanding as we work to serve you better.
Posted Jul 09, 2025 - 14:57 UTC
This scheduled maintenance affected: Serraview by Eptura (Space Planning, Core Services, Engage, Insights, Public API, SV Live / Locator, Advanced Imports, Floorplan, Reports, SFTP).